Legal notice

Company Information

Business Name: CANNA AMS
Legal Form: MIKE
Registered Address: Parnithos 1, 136 73 Acharnes, Greece
Email: menidi@gmail.com
Phone: +30 2102478479

GEMI Number: 149426001000
VAT Number (ΑΦΜ): EL801113934
Tax Office: A’ ATHENS

Legal Representatives

Owner/Managing Director: OLENA STEPANANENKO
Position: FOUNDER

Business Activity

My Store operates as an online retailer specializing in the import and sale of authentic Korean beauty and cosmetic products within the European Union. All business activities are conducted in accordance with Greek and EU law.

EU Responsible Person for Cosmetics

In accordance with EU Regulation 1223/2009 on cosmetic products:

Responsible Person: Olena Stepanenko
Address: Parnithos 1, 136 73 Acharnes, Greece
Email: menidi@gmail.com

The Responsible Person ensures that all cosmetic products placed on the EU market comply with the applicable regulations, maintains Product Information Files (PIF), and handles all regulatory obligations including CPNP notifications.

Product Compliance

Cosmetics Regulation Compliance

  • All products comply with EU Regulation 1223/2009
  • Products are registered in the Cosmetic Products Notification Portal (CPNP)
  • Safety assessments have been conducted for all products
  • Product Information Files are maintained for 10 years
  • We monitor and report any serious undesirable effects

Import Compliance

  • All products are authentic and sourced directly from authorized Korean suppliers
  • Products meet EU safety standards and ingredient restrictions
  • Country of origin: Republic of Korea
  • All required import documentation is maintained

Data Protection

Data Controller

Company: CANNA AMS MIKE
Address: Parnithos 1, 136 73 Acharnes, Greece
Email: menidi@gmail.com
Phone: +30 2102478479

Data Protection Information

We process personal data in accordance with EU Regulation 2016/679 (GDPR) and Greek Law 4624/2019. For detailed information about how we collect, use, and protect your personal data, please refer to our [Privacy Policy].

Your Rights

You have the right to:

  • Access your personal data
  • Rectify inaccurate data
  • Erase your data (“right to be forgotten”)
  • Restrict processing
  • Data portability
  • Object to processing
  • Withdraw consent at any time

Supervisory Authority

You may lodge a complaint with:
Hellenic Data Protection Authority
Website: www.dpa.gr
Address: 1-3 Kifissias Avenue, 115 23 Athens
Phone: +30 210 6475600

Consumer Information

Consumer Rights

  • 7-day return right for unopened cosmetic products (see Return Policy)
  • Clear pricing including all taxes
  • Secure payment processing
  • Product authenticity guarantee

Dispute Resolution

For any disputes or complaints:

  1. Contact us directly at menidi@gmail.com
  2. European Consumer Centre Greece: www.eccgreece.gr
  3. Hellenic Consumer Ombudsman: www.synigoroskatanaloti.gr

Note: The EU Online Dispute Resolution platform (ec.europa.eu/consumers/odr) will be discontinued on July 19, 2025.

Terms and Policies

By using our website, you agree to our:

  • [Terms of Service]
  • [Privacy Policy]
  • [Cookie Policy]
  • [Return Policy]
  • [Shipping Policy]

Product Safety and Warnings

Important Safety Information

  • Always perform a patch test before using new products
  • Check ingredient lists for potential allergens
  • Follow usage instructions carefully
  • Discontinue use if irritation occurs
  • Keep products out of reach of children

Labeling Compliance

  • All products include Greek translations of essential information
  • Ingredient lists follow INCI nomenclature
  • Expiration dates are clearly marked
  • Usage instructions are provided in Greek

Liability

While all our products comply with EU safety standards and undergo rigorous testing, individual results may vary. We recommend:

  • Consulting with dermatologists for specific skin concerns
  • Following all product instructions
  • Conducting patch tests for sensitive skin
  • Checking ingredients for known allergies

Copyright and Intellectual Property

© 2025 Hanok.gr. All rights reserved.

The content on this website, including text, images, logos, and graphics, is protected by copyright and intellectual property laws. Unauthorized use is prohibited.

Platform Information

This online store is hosted on Shopify Inc., which provides the e-commerce platform enabling us to sell our products and services to you.

Updates to Legal Notice

We reserve the right to update this legal notice at any time. Changes will be effective immediately upon posting. Please check this page regularly for updates.

Language

This legal notice is provided in English for international customers. In case of any discrepancy between language versions, the Greek version shall prevail as required by law.

Applicable Law and Jurisdiction

These terms are governed by Greek law. Any disputes shall be subject to the exclusive jurisdiction of the courts of Athens, Greece.

Contact Us

For any questions regarding this legal notice:

Hanok.gr
Parnithos 1, 136 73 Acharnes, Greece
Email: menidi@gmail.com
Phone: +30 2102478479

Business Hours: Monday-Friday, 9:00 AM – 6:00 PM (EET)